Refund Policy

Last updated: November 9, 2026

Orders on envorndigital.com are processed by Lemon Squeezy, our merchant of record. Refunds are issued to your original payment method through Lemon Squeezy.

Ebooks, audiobooks, guides and templates

Because digital downloads are delivered instantly and cannot be returned, all sales are final. If a file is damaged, incomplete or not what was described, email us within 14 days of purchase and we will fix it, replace it or refund you.

Online courses

You can request a full refund within 14 days of purchase if you have completed less than 25% of the course. After that, course purchases are non-refundable.

Software and SaaS subscriptions

You can cancel a subscription at any time and keep access until the end of the current billing period. We do not provide refunds or credits for partial billing periods, except where required by law. Where a free trial is offered, you will not be charged if you cancel before the trial ends. Apps billed through a third-party marketplace (such as the Shopify App Store) follow that marketplace's refund process.

Consulting and services

Deposits and fees for completed work are non-refundable unless your written agreement says otherwise. Sessions cancelled at least 24 hours in advance can be rescheduled.

Your legal rights

Nothing in this policy limits any rights you have under consumer protection laws where you live, including statutory withdrawal rights in some countries.

How to request a refund

Email support@envorndigital.com with your order number (from your Lemon Squeezy receipt) and a short reason. We reply within two business days.